Draft — client approval required. This page is intentionally excluded from search indexing and must not be published as final policy copy.

Customer care

Shipping

Final destinations, processing times, carriers, and any pickup option are pending the client’s operating decisions.

Rates

Launch checkout will request server-verified Shippo rates using the destination and the selected variants’ recorded weights and parcel dimensions.

Processing estimates, cutoff times, and holiday exceptions must be approved before publication.

Customers receive the carrier and tracking link after shipment. Carrier label files remain private to authorized fulfillment staff.